About a year ago I wrote a review of Podol Plaza hotel, criticizing the “Russian

About a year ago I wrote a review of Podol Plaza hotel, criticizing the “Russian” Customer Service (sterile), and the attempt of the front desk guys to lie about how full the hotel is, and try to upsell you.

Now I love this hotel ok? And In my stupid American head, I think that the owners need to know this, so I put it in my review. “Hey, you know, hire some local Ukrainian women who have been trained in hospitality”.

The clearly Russian female manager is very not happy with me.

And demonstrates my point by not caring about my opinion in typical Russian style.

The correct answer of course is “we are from different cultures and we always try to learn about each other. Maybe you should learn about us too.”

I found the service in most post-soviet states to be terrible. But then they even know it. They just are adapting slowly.