Category: Business, Organization, and Management

  • BRINSON: LIBERTARIAN. WEALTH MAGNET. Gary has been, through proxy, an investor i

    http://www.brinsonfoundation.org/whoweare/founder_statement.shtmlGARY BRINSON: LIBERTARIAN. WEALTH MAGNET.

    Gary has been, through proxy, an investor in one of my companies. A smart man from seattle who we all admire. If you read this biography, or read his book, you’ll love him too.

    BUT VIRTUE DOESN’T ROLL DOWNHILL

    Unfortunately, the fellow that works for him, and is on our board, is a dishonest lying thief who has systematically stolen from our shareholders. It is a blatant constructed effort to create conditions whereby any profits are directed not to shareholders equally, but to him alone.

    And I think, now that we have some clear evidence, it’s about time I did something about it. I couldn’t do it while CEO. But I can do it now.

    But I think Brinson beat me to it. From what I’ve just learned, he’s been released from his position.

    That’s good. Now all I have to do is prevent him from ever getting another one.


    Source date (UTC): 2013-10-07 06:14:00 UTC

  • HUMAN BEHAVIOR QUESTION: LOTTOCRATIC BUSINESS PROCESSES? If you have worked with

    HUMAN BEHAVIOR QUESTION: LOTTOCRATIC BUSINESS PROCESSES?

    If you have worked with me before, you know that I have a sort of personal commitment to eliminating overhead bureaucracy and empowering the people who actually do the work. I’ve found that it’s better to distribute management functions to a large number of people, each of whom does just a little bit of it.

    The side effects are fascinating. First, you educate a lot of people about how to run a business. If you rotate these duties you basically train most of your staff in how to operate the boring but necessary parts. Second, it makes it impossible for people to use their management duties to obscure information. Third, it prevents stagnation and encourages innovation. People want to eliminate these little process functions rather than expand them. So they tend to invent ways of making them go away.

    TIME CARDS AND EXPENSES AS LOTTOCRACY

    I have been toying with the idea of lottocratically assigning timesheet approvals around a services company. That is, anyone with one year of experience or more gets X randomly assigned timesheets and expense reports to review and approve. Most of what is accomplished by approvals is error checking. If accounting, upon entering and posting, approves it too, your score goes up, and if they reject it your score goes down.

    Now you might think this is crazy. But I’m pretty sure, that if I made it an option. Most people in any company would want to do it. Particularly the less experienced people. And the senior people would avoid it at all costs.

    People would want to do it because it increases Sovereignty. They are more in control, and participating more in their environment. And from my perspective, an informed and participatory employee is happier one, who brags about his or her job to others. Which helps recruiting. And customers ‘SENSE’ it. And that ‘sense’ sells.

    I’M WONDERING WHAT YOU THINK?


    Source date (UTC): 2013-10-07 01:19:00 UTC

  • (ON OUR PRODUCT) THE BUSINESS PRINCIPLE OF EMPLOYEE SOVEREIGNTY I’m working on b

    (ON OUR PRODUCT) THE BUSINESS PRINCIPLE OF EMPLOYEE SOVEREIGNTY

    I’m working on business rules today. And in reviewing competing products again, I’m still struck by the employee-as-liar-and-thief nature of most products. Now, I don’t make products for the lower half of society. The upper half wants its sovereignty.

    What does that mean?

    Basically, we each learn and function by different rules, but those rules describe a spectrum from those who need the MOST supervision and training-by-doing, to those who need the LEAS training-by-doing and supervision, to those who need NO supervision and engage entirely in INDEPENDENT problem solving. The first group has production responsibilities, and a short time horizon, and the last have profit, revenue or cost responsibilities and a long time horizon.

    Society is organized, because production is organized, by our ability to rapidly and independently adapt to changing circumstances, given abstract information in the form of prices. THis is why capitalism rewards those who ORGANIZE PRODUCTION not those who PRODUCE. Organization is difficult. Production can be replaced quickly and easily and has little or no differential value.

    We are building Oversing for those people who work in organization s where one of the rewards of working there is Sovereignty, sure. But we are trying to push sovereignty down into the organization as far as possible. Because EVERYONE wants to be sovereign if at all possible. And if you give the upper third sovereignty they will act as sovereign individuals on behalf of the organization (family, and team) rather than as exploited serfs.

    And I am intentionally leaving out features that deprive people of sovereignty. Because I don’t want customers, or users, who are not sovereign. Because it’s immoral in my view. It’s and immorality is bad business.

    It’s not only bad for society. It’s not only bad for the employee. It’s bad business.

    Happy, fulfilled, empowered people, make happy customers.

    it’s infectious.


    Source date (UTC): 2013-10-04 06:44:00 UTC

  • I LOVE MY COMPANY AND MY ‘GUYS’. They are making the most amazing product. At le

    I LOVE MY COMPANY AND MY ‘GUYS’.

    They are making the most amazing product. At least, to me it’s amazing. Sure, it’ll be a version one. WIth a scope this large it’ll obviously miss a few niche things. But the breadth of what we’re doing is just amazing. Everyone else has a ‘feature’ not a ‘product’ by comparison. And it’s just so fun to work on something that you WANT to use to run your business. And to do it better than everyone else does. And to KNOW it’s better than what everyone else does. It’s fulfilling. Rewarding.

    I’m probably crazy about it. And acting like an indulgent parent. But that’s OK. It’s really fun.

    I never built an accounting system before. I’ve always wanted to. I’ve wanted a system that gave me the information that I needed and not what I didn’t. Something that places higher priority on the management information necessary to run the business than financial accounting systems do. But underneath all the project management and resourcing stuff, it’s a couple of pretty basic ledgers and a general journal and a chart of accounts. You just can’t see or feel them. They’re invisible except to the external financial accounting system. The user has no idea.

    And, to top it off, Denis came up with a FREAKING BRILLIANT idea today. Kirill implemented it. Its… awesome. Brick by brick this thing starts to take shape. Everything is just a bit better than what everyone else does. Sometimes a lot better.

    Running a big company involves a lot of money and politics. Worse, the delay between action and results is painfully long. There are very few positive feedback loops. A big company is not satisfying. It’s just not as fun as running a ‘tribe’. And I’m really happy with my tribe. 🙂

    Hugs.


    Source date (UTC): 2013-10-02 18:53:00 UTC

  • (Funny) HOW TO ZAP YOUR DEV TEAM “I just told you the business requirements. I’v

    (Funny) HOW TO ZAP YOUR DEV TEAM

    “I just told you the business requirements. I’ve told you that each of the solutions you’ve come up with satisfies the business requirements and is equally beneficial to the user. But you have to pick a solution. My only requirement is that it’s consistent. As long as its consistent, I won’t have a sales or training problem. So the only question then is the amount of work it is for you to get it done. And that’s your decision, not mine.”

    Short circuit. 🙂 Sparks.

    Never ceases to entertain me. 🙂 Ever. It’s like using a pen laser to tease a cat. 😉

    Humans are the best toys EVER. 🙂


    Source date (UTC): 2013-09-30 05:59:00 UTC

  • READ oct 2nd The secret is smallness

    http://www.amazon.com/dp/0804786615/ref=tsm_1_fb_lkMUST READ

    oct 2nd

    The secret is smallness.


    Source date (UTC): 2013-09-12 15:40:00 UTC

  • ON STRATEGY In my experience, strategy is not something you should be looking fo

    ON STRATEGY

    In my experience, strategy is not something you should be looking for outside of your business. If you are, then its hopeless.

    Strategy is a largely logical and empirical problem. And aesthetics are as well.

    The reason that, in my experience, large companies need strategic advice is because the incentives in the business are either incorrectly organized, or the information used to create aggregates by which decisions are made is incorrectly organized. Or there is no rational leader in the organization who either understands the business, or has the power ( or believes he does ) to alter the business.

    You might criticize me for brevity here, but i promise that any criticism is only my choice of brevity, not my failure to understand.

    I cannot recall , ever, in my career, a time when the answer to the strategic problem was not readily available in the company, and often well known. And that management, board or investor influence was not the causal problem. Ever.

    The people next to the customers almost always know the answer.

    My job, almost without exception, was to socialize with empirical and logical argument, what was commonly held knowledge somewhere in the organization. And thus arm everyone with the concepts and vocabulary to advocate the best idea and make it impossible for political land grabbing, and a lack of transparency to prevent the strategy that was obvious from emerging by self organizing means.

    This was a more effective strategy than delivering a powerpoint that could easily be ignored.

    When selling my service I used the reluctant close all the time, to the horror of my sales staff.

    “I will do the work if you want me to. But you must be sure that you want the right answer to your question. Because I will find it, and you might not like it. And I have better things to do than spend my time with organizations that do not really want to change. “

    Always worked.

    I stopped doing strategy in 2005 when I spent six months with a certain tech giant having to talk to them like kindergardeners and realized that they did not want to change. Because their incentives were contrary to the market. And I decided that money isnt that important to me. The market will (and has) taught them what I could not.

    And it was nowhere near as considerate as I am.

    We teach political economics. Macro economics. Which is little more than democratic ideology wrapped in a thin veneer of fragile correlative mathematics.

    And while I am not one of those people that advocates austrian economics – micro economics – in the political sphere ( its largely been incorporated already). I think that we should teach accounting, finance and austrian economics much more so than the silliness of the liberal arts education.

    Because Austrian economics is first and foremost a theory of incentives, and the organizational model of the self organizing organization, as a response to the self organizing market.

    Command and control went out with the age if sail. Central control went out with the collapse of world communism.

    We argue that the world has gone socialistic. But in fact, it has gone Corporatist: just as all governments in history have been.

    Companies are increasingly perishable alliances of people and capital that must constantly reorganize in response to the market.

    And that is the only strategic law that we must currently understand.


    Source date (UTC): 2013-09-12 07:29:00 UTC

  • ENTREPRENEUR LOVE FROM FORBES

    http://www.forbes.com/sites/johnchisholm/2013/09/10/as-entrepreneurs-keep-reminding-us-they-lied-to-us-in-econ-101/QUICKIE ENTREPRENEUR LOVE FROM FORBES


    Source date (UTC): 2013-09-10 22:54:00 UTC

  • WORDS ON PRODUCT DEVELOPMENT (From Rodrigo) [quote on] 1. The product is only as

    http://www.fastcompany.com/node/28121/printCHOICE WORDS ON PRODUCT DEVELOPMENT (From Rodrigo)

    [quote on]

    1. The product is only as good as the plan for the product.

    2. The best teamwork is a healthy rivalry.

    3. The database is the software base.

    4. Don’t just fix the mistakes — fix whatever permitted the mistake in the first place.

    [quote off]

    I was telling the guys yesterday that their rivalry was a good thing. Denis is always fighting for user simplicity, and Kyrill is always fighting for shipping the product and rich feature functionality devoid of ‘hacks’. Dennis is intuitive and impluslive and throws ideas out quickly to see if they stick. Kyrill is a physicist and engineer, and he thinks every idea through all the possible steps. I said “you know, I couldn’t go out and hire for this if I wanted to. THis is the most awesome value to the business I could ask for.”

    Of course, it doesn’t help that they’re arguing furiously over some bit of nuance while Vitaly, Alexey and I shake our heads, look for the waitress, and try to get a refill of our coffee. 🙂

    It’s freaking priceless. Really.

    Now, a second thing that I find no one agrees with me on any longer, and I say that ‘the database is the application’. I love my diagrams. I use pretty colors. I model them in detail. And for me, the ERD is how I capture the requirements. The UI is open to constant revision. It is art. It is psychology. But a database is a bit of math that represents a business problem in the form of the relational calculus.

    Databases correspond to reality. Databases turn me on. Every kind. Doesn’t matter. Faster, richer, all the better. Don’t like code other than triggers back there.

    ———


    Source date (UTC): 2013-09-05 14:49:00 UTC

  • PSYCHOLOGICAL PRICE OF ENTREPRENEURSHIP “No one said building a company was easy

    http://www.inc.com/magazine/201309/jessica-bruder/psychological-price-of-entrepreneurship.htmlTHE PSYCHOLOGICAL PRICE OF ENTREPRENEURSHIP

    “No one said building a company was easy. But it’s time to be honest about how brutal it really is–and the price so many founders secretly pay”

    Secretly hell.

    I tell everyone, pretty openly, that the difference between entrepreneurs and everyone else is little more than work capacity and pain tolerance – and not much else.

    The average person cannot imagine how hard it is on your mind and body. Because they literally cannot imaging working that hard, bearing that must risk and surviving that much stress.

    And then the government wants to tax you MORE and the american people want to call you EVIL and SELFISH, when, and if, as is rare, you capitalize on years of work, sacrifice and suffering.

    You wonder why the republicans own small and medium business?

    ‘Cause they know, appreciate, and respect it.


    Source date (UTC): 2013-09-05 14:07:00 UTC