@EmpiresFrontiers Let me help you a bit. In my businesses, which were consultanc

@EmpiresFrontiers Let me help you a bit. In my businesses, which were consultancies, we (I) regularly fired customers, if they were practicing irreciprocity. Firing a customer tells them that they have no leverage. That you do not value them. That they are not worth your time. It tells them they are ‘unfit’. This turns out this is the most positive form of feedback you can provide. It reforms the customer permanently. And eventually, they will always return seeking to operate reciprocally. This is an extension of the reconciliation instinct in all social animals.