We have a suite in one of the better hotels, overlooking Parliament across the T

We have a suite in one of the better hotels, overlooking Parliament across the Thames. The service is exceptional, although not as good as German or American.

And the internet is completely useless.

I know I’m from Seattle. And that service is ubiquitous. So perhaps I have a skewed perspective.

But service is better in the average restaurant or cafe in Kiev.

I know the systemic cause of the problem. It’s that wealth and credit cause pervasive distortion of the talent pool such that all employees are beyond their range of competence. That doesn’t happen in countries with surplus talented labor.

Which is why I do business in Ukraine despite the obvious, and numerous difficulties. Our team is amazing.